TERMS & CONDITIONS
Payment towards online store purchases can be made with credit card, bank credit or with a PayPal account. You will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the billing information provided.
We also accept orders via email.
You will receive an online confirmation on your screen at the end of the check-out.
Pricing Policy and Charges
Prices are shown in € (Euro) for all shipping countries. All prices displayed in the RENDL online store exclude shipping fees. The shipping fees will be added to the order in the check-out step and might differ based on which country your order is shipped to.
Delivery and Shipping
We will dispatch the approved orders as quickly as possible and in the order that they have been received. Delivery normally takes about 1-3 working days within Austria, 3-7 days within Europe and 4-10 days for international shipping. Delivery times may vary depending on where the order is to be delivered, though the latest within 30 days from order date. We can not take any responsibility for delays due to custom borders.
Shipping fees specified in € (Euro) will be displayed in checkout.
You have the right to cancel your purchases within a period of 14 calendar days after the day of delivery of the goods, which means that you are allowed to change your mind and send back the goods you have received, without any obligations from your side, apart from the return shipping fees. We trust that you will treat the product and its packaging with care - please return items undamaged and unused. For hygienic reasons swimwear can only be returned if unworn.
Returns that are damaged or soiled, washed, altered or worn may not be accepted and may be sent back to the customer and/or a refund refused.
You will get a full refund of the goods, but shipping costs will not be refunded.
Non Acceptance of Parcels
RENDL will not pay for the return of parcels that have been refused delivery for whatever reason. Arrangements must be made immediately on placing an order for goods to be accepted at the delivery address by yourself/the recipient or by their appointed agent.
Reservation of Proprietary Rights
The merchandise legally belongs to RENDL as long as the whole purchase price has not yet been paid.
If you would like to exchange the same item for a different colour or size, you can do so by returning the item within 14 calender days and writing an e-mail to
Within 14 days you can return any item without any reason given.
In case you receive a damadged item from us, please e-mail us immediately and we will exchange the item within 14 days. After 14 days you loose all warranty claims for obvious defects.
We have made every effort to display as accurately as possible the colours of our products that appear on rendl.co. If there are colour differences between the colours shown on the website on your computer and the actual colours of the garments, this may be due to the colour reproduction on your computer.
We will communicate with you by e-mail or by posting notices on our site. You agree to receive communications from us electronically. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement.
By visiting our site you agree that the laws of the federal republic of Austria, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Veronica Dreyer or its affiliates.
Any dispute relating in any way to your visit to our sites or to products you purchase from us shall be submitted to confidential arbitration in Austria, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any country or state of the world, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing in Austria. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement.
Company Policies, Modification, Applicability
Please review all our policies, such as posted on this page. These policies also govern your visit to our site. We reserve the right to make changes to our site and policies at any time.
By placing an order on our site, you are deemed to have accepted our terms and conditions.
We are here to help. If you have questions, complaints or any concern regarding your online purchase or the website you can email our customer service team.